Where everyone knows your name: Customer service the key for pubs lifting their game in 2021

Where everyone knows your name: Customer service the key for pubs lifting their game in 2021

“The best advertising you can do for your pub is to put an extra staff member on.” A hands-on approach, knowing your customer and providing excellence service will be essential for pubs staying ahead in 2021.
The new COVID safe era for Australian hotels

The new COVID safe era for Australian hotels

In the wake of COVID-19, the next generation of Australian hotels may look very different. CBRE Project Management Associate Director Thomas Hughes examines what the key considerations might be as hoteliers create a new COVID safe “normal”.
The emerging CBD hotel trends in Australasia

The emerging CBD hotel trends in Australasia

Recent data has revealed a shift in demand from a mid-week corporate to a weekend leisure market.
Hotels & Funders | A proactive approach

Hotels & Funders | A proactive approach

As the playing field shifts over coming months, it’s important Hoteliers stay connected with funders and banks. Wayne Bunz and Matt Lawrence share their tips on staying connected through this period.
Lockout repeals to boost Sydney's night time economy

Lockout repeals to boost Sydney's night time economy

CBRE Research explores the potential significant changes to Sydney’s night-time economy.
Short term letting falls short of global standards

Short term letting falls short of global standards

CBRE’s Head of Hotels, Retirement & Healthcare Research Danny Lee reflects on Australia’s mooted regulations for the short-term holiday letting sector.