Where everyone knows your name: Customer service the key for pubs lifting their game in 2021
“The best advertising you can do for your pub is to put an extra staff member on.” A hands-on approach, knowing your customer and providing excellence service will be essential for pubs staying ahead in 2021.
The new COVID safe era for Australian hotels
In the wake of COVID-19, the next generation of Australian hotels may look very different. CBRE Project Management Associate Director Thomas Hughes examines what the key considerations might be as hoteliers create a new COVID safe “normal”.
Hotels & Funders | A proactive approach
As the playing field shifts over coming months, it’s important Hoteliers stay connected with funders and banks. Wayne Bunz and Matt Lawrence share their tips on staying connected through this period.
