Article | Evolving Workforces
A framework for a healthy and safe return to work
CBRE's former Property Management’s Amanda Steele shares a framework for building re-entry, designed to help landlords and tenants prepare for a smooth return to work
May 18, 2020

CBRE Property Management’s Building Re-entry framework was designed to help landlords and tenants prepare for a healthy and safe return to work.
With more than 17,000 tenants, 1,620 properties and over 20 million square metres under management in Australia and New Zealand, our re-entry approach is underpinned by our extensive property management knowledge, combined with an in-depth understanding of Government advice and best practice on health, hygiene and social distancing.
At the foundation of our re-entry plans is this three-step process:
1) Landlord briefing and endorsement
Property Managers lead the process by engaging with their clients to agree the process for re-entry planning and tenant engagement.
2) Asset-specific checklist
A tailored re-entry plan is created for each asset using our Building Re-entry Workbook, a comprehensive checklist of over 270 actions across four key areas:

3) Tenant engagement
Once the re-entry plan is agreed between building owner and property manager, active dialogue with tenants is essential to support their re-entry planning and build confidence in a safe return to work – both in the physical amenity and emotionally.
The tenant’s plans within their space will also be captured and should operate in coordination with the asset-specific Building Re-Entry Workbook.
It’s important to note that our Re-entry plans are not only tailored for building and tenant-specific requirements, they will also adapt when needed to any future changes in Government and Health advice.
With more than 17,000 tenants, 1,620 properties and over 20 million square metres under management in Australia and New Zealand, our re-entry approach is underpinned by our extensive property management knowledge, combined with an in-depth understanding of Government advice and best practice on health, hygiene and social distancing.
At the foundation of our re-entry plans is this three-step process:
1) Landlord briefing and endorsement
Property Managers lead the process by engaging with their clients to agree the process for re-entry planning and tenant engagement.
2) Asset-specific checklist
A tailored re-entry plan is created for each asset using our Building Re-entry Workbook, a comprehensive checklist of over 270 actions across four key areas:

3) Tenant engagement
Once the re-entry plan is agreed between building owner and property manager, active dialogue with tenants is essential to support their re-entry planning and build confidence in a safe return to work – both in the physical amenity and emotionally.
The tenant’s plans within their space will also be captured and should operate in coordination with the asset-specific Building Re-Entry Workbook.
It’s important to note that our Re-entry plans are not only tailored for building and tenant-specific requirements, they will also adapt when needed to any future changes in Government and Health advice.
Some key considerations for landlords are:
- Communicate with your tenants regularly to inform them of the steps you are taking to protect their employees and workspace
- Be aware of how returning to work will impact employees’ emotional health and how you can respond through support and wellness packages
- Consider how technology can streamline the operational challenges of returning to the workplace.