Kristi-Anne McDonald
Global Compliance Lead, Global Workplace Solutions
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Professional Experience
Associated Office
K-A is a professional and dynamic leader who develops and implements comprehensive, ISO 37301-3 aligned contractual and obligation compliance policies and programs, ensuring continuous improvement through a proactive, risk-managed approach.
She leads multi-disciplinary teams, fostering strong relationships in delivering value, while designing and conducting training programs, including AI-driven modules, to educate and streamline operational staff procedures on global compliance.
As a subject matter expert, she consults with client compliance auditing teams, and with senior management, performs regular internal audits, addresses identified gaps with corrective actions, and acts as a liaison with all Stakeholders. Her role emphasizes meticulous documentation, nonconformity investigation for root cause analysis, and a commitment to adaptability, innovation, and comprehensive performance reporting, against key SLA, Regulatory and Compliance metrics and KPIs.